Consumer watchdog finds Shoprite guilty of reckless lending

“This judgment comes after an investigation by the National Credit Regulator (NCR) revealed that Shoprite had entered into credit agreements with consumers without conducting a reasonable and objective assessment of the consumers’ ability to afford the loans‚” NCR chief executive Nomsa Motshegare said.

“Some of the conduct of Shoprite that was found to be in contravention of the National Credit Act was that Shoprite‚ when assessing whether a consumer could afford a loan or not‚ took into account unverified income of another person‚ such as a spouse or a life partner.”

The tribunal has imposed a fine of R1m against Shoprite‚ and ordered the company to appoint a debt counsellor at its own costs to assess whether the consumers mentioned in the referral are overly indebted.

“The NCR believes that this judgment by the tribunal reaffirms the undesirability of reckless lending in our society‚” Motshegare said.

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