Hidden charges for care home places revealed by Age UK | Society

Top-up fees are being paid by the families of one in four care home residents whose place is supposed to be free, according to a new report by a charity.

Almost a quarter of older people who are legally entitled to a free care home space are facing hidden charges, the study carried out by Age UK suggested.

The report warns that the payments represented a “stealth tax” on older people and their families in a care system “that seems to be riddled with hidden unfairness”.

It states that those requiring residential care “should be able to qualify for council-funded care on the basis of their needs but, with the means-test so wretchedly ‘mean’, significant numbers of older people fall foul of it, disqualifying them from financial help until they have run down their assets to £23,250”.

Across the UK, about 48,400 older people, amounting to 24% of council-funded care home residents, were paying top-up fees ranging from £25 a week to more than £100 a week for families.

The charity had dealt with more than 250 cases in the past year involving top-up fees, it added. The report outlined cases where an inadequate choice of care homes at the council rate meant families felt they had “no real option but to pay a top up to secure a care home place for their loved one that they feel is acceptable”.

The report said top-up fees offered flexibility in a care system that is functioning well, but added: “However, against the context of a care system that is woefully underfunded, in which councils are struggling to fulfil their legal duties and many care homes find it tremendously hard to provide decent care for older people on council rates, top ups are at risk of being unfairly exploited, with families the biggest losers.”

Caroline Abrahams, Age UK’s charity director said: “Families are finding themselves in horrible situations, such as knowing that unless they pay up their older relative will have to live in a care home that is so far away they will be cut off from everyone they know.

“In some cases families are being asked to pay a lot more than they can afford and in others we have heard of families under pressure not to dispute an unfair request for a ‘top up’, when their loved one is in hospital and ready to leave, because otherwise it would take even longer for them to be discharged.”

The charity urged families to understand their legal rights if they were asked for a top up as it was sometimes possible to challenge such demands.

Abrahams said: “In today’s cash-strapped care system, we fear that ‘third party top ups’ are increasingly a form of ‘stealth tax’ on families, unfairly exploiting their desire to do right by their loved ones if they need to move into a care home.

“This is hugely unfair and it’s yet another reason why the government must live up to its commitment to consult on new proposals on social care later this year.”

The shadow social care minister, Barbara Keeley, said: “This Tory government’s policy of savage cuts to local authority funding has meant £4.6bn has been cut from social care budgets since 2010, leaving little more than a threadbare safety net. This report makes clear it is families who have been left to plug the gaps.”

A Department of Health spokeswoman said: “This government is committed to ensuring those in old age receive affordable and dignified care, which is why we backed the sector with an extra £2bn of dedicated funding over the next three years, and committed to consult on new proposals on social care.

“While some people choose to ‘top-up’ their care in order to have a more expensive service, legally the local authority must ensure that people have a genuine choice of accommodation by making at least one option available and affordable within the person’s budget.”

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