Market research technology vendor Conformit announced its Horizon product has won an award from the US magazine, Customer.
CONFIRMIT RECEIVES CUSTOMER MAGAZINE AWARD FOR EIGHTH CONSECUTIVE YEAR
Confirmit, the leading global solutions provider for Customer Experience, Voice of the Employee and Market Research, announced today that Confirmit Horizons is a recipient of the 2017 CRM Excellence Award, presented by TMC’s CUSTOMER magazine.
This marks the eighth consecutive CRM Excellence Award win for Confirmit.
The award recognizes Confirmit Horizons V22 for its innovative feedback capabilities, including its ground-breaking text analytics techniques, which enables companies running VoC and MR programs to easily extract more meaningful insights from text responses.
Released in March 2017, Confirmit Horizons V22 is a flexible, multi-channel software platform for customer experience, employee engagement and Market Research (MR) programs.
“The 18th Annual CRM Excellence Award honors Confirmit for being a true CRM partner to its customers and clients,” said Rich Tehrani, TMC’s CEO and Group Editor-in-Chief.
“Confirmit has demonstrated to the editors of CUSTOMER magazine that Confirmit Horizons improved the processes of their clients’ businesses by streamlining and facilitating the flow of information.”
From the company’s website