At least two people were injured when holidaymakers were evacuated from a flight headed to the UK from Egypt after crew noticed smoke and a burning smell in the cabin.
Passengers were forced to flee the Thomas Cook flight from Hurghada to London Gatwick using emergency slides moments before take off.
One passenger was taken to hospital with a suspected shoulder injury following the evacuation at around 11.30pm on Tuesday.
Two others were treated at the airport clinic – one for a minor injury and the other due to a pre-existing condition.
Thomas Cook said it was a “controlled” evacuation of the 251 passengers and nine crew members from the aircraft.
But some witnesses and family members of those on board took to Twitter claiming it was an emergency.
Passenger Sharika Khan filmed the scene as passengers were left standing at the side of the Boeing 757-300.
She wrote: “Any updates on what is going on, who do I need to contact for any issues.”
User ‘Wendy’ wrote: “This was not a controlled evacuation, it was an emergency one with people getting injured. They then left people standing by the plane.”
Claire McIlroy tweeted: “update on mt519 from #hurghada? Sis family stuck, bro in law injured during evac! More on twitter than ur rep telling them!!”
Fawwaz Khan wrote: “Not happy at all! What is going on with my sisters flight? Evacuation, stranded, no info!”
A spokesman for the travel company said: “Flight MT519 to London Gatwick carried out a controlled evacuation before take-off at Hurghada airport after the crew reported a smell of burning and smoke at the rear of the cabin.
“All 251 passengers and 9 crew members evacuated the aircraft using the emergency slides and were transported back to the terminal building.
“Our customers’ safety is always our top priority and we are very sorry for the delay.