Pepper Money launches new tool for mortgage advisors
Pepper Money has added a brand-new solution to its company website that is designed to help mortgage advisors find a product that suits the needs of their clients more quickly.
Called Product Finder, the specialist mortgage lender is stating that it will be particularly useful for advisors who are dealing with more difficult mortgage cases. It provides advisors with a group of search filters that are intended to narrow down the results of each search to the most relevant products. These filters include type of product, credit information, loan-to-value (LTV) and length of repayment term.
It represents the latest in a variety of alterations that Pepper Money has made to its website, based on suggestions supplied by advisors. Most of these have been focused on improving product and criteria searches, as well as making the site easier to navigate around.
Furthermore, the lender has also recently introduced a new mortgage team that advisors can contact using the web chat feature or by telephone for a consultation. The Product Finder solution is meant to be a support to that facility.
Pepper Money sales director Paul Adams spoke to Mortgage Introducer about it and said:
“At Pepper Money, we already have a reputation for providing outstanding service, and we know that in order to stay ahead, we need to keep investing in developing our proposition.”
Specialist mortgage lenders are becoming more important to those with CeMAP training in light of the ongoing economic situation, so it is good that they are listening to advisors to improve their services.
