Home Finance CommBank (ASX CBA) creates AI agent Companion to compete against ChatGPT and other American personal finance assistants
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CommBank (ASX CBA) creates AI agent Companion to compete against ChatGPT and other American personal finance assistants

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Commonwealth Bank says it expects intense competition from the likes of OpenAI and other technology giants as banking services move increasingly from branches to artificial intelligence-powered personal assistants.

The country’s largest lender has launched its own agentic assistant, known as Companion, which it said can help retail and business customers with tasks such as calculating if they can afford a new loan.

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